Agile and secure IT from Grünwald with Managed Services from DIVINT
Agile and secure IT from Grünwald with Managed Services from DIVINT
Agile and secure IT from Grünwald with Managed Services from DIVINT
More time for core business
More time for core business
24/7 Monitoring
24/7 Monitoring
Planned fixed costs
Planned fixed costs
These companies trust DIVINT
These companies trust DIVINT
These companies trust DIVINT
An overview of our managed service components
An overview of our managed service components
Proactive system monitoring
DIVINT detects disruptions, bottlenecks, and security incidents in real-time - before your business is affected.
Proactive system monitoring
DIVINT detects disruptions, bottlenecks, and security incidents in real-time - before your business is affected.
Proactive system monitoring
DIVINT detects disruptions, bottlenecks, and security incidents in real-time - before your business is affected.
IT Security and SOC
AI-supported threat detection, continuous patch management, and our Security Operations Center ensure maximum defense capability.
IT Security and SOC
AI-supported threat detection, continuous patch management, and our Security Operations Center ensure maximum defense capability.
IT Security and SOC
AI-supported threat detection, continuous patch management, and our Security Operations Center ensure maximum defense capability.
Cloud & Hybrid Solutions
Whether private cloud in our ISO-27001 data center or scalable public cloud workloads - we manage your environment end-to-end.
Cloud & Hybrid Solutions
Whether private cloud in our ISO-27001 data center or scalable public cloud workloads - we manage your environment end-to-end.
Cloud & Hybrid Solutions
Whether private cloud in our ISO-27001 data center or scalable public cloud workloads - we manage your environment end-to-end.
Backup & Disaster Recovery
Versioned off-site backups, 15-minute RPO, and tested recovery plans ensure business continuity.
Backup & Disaster Recovery
Versioned off-site backups, 15-minute RPO, and tested recovery plans ensure business continuity.
Backup & Disaster Recovery
Versioned off-site backups, 15-minute RPO, and tested recovery plans ensure business continuity.
Helpdesk & User Support
A central single point of contact resolves 80% of all tickets remotely within 30 minutes - including a self-service portal.
Helpdesk & User Support
A central single point of contact resolves 80% of all tickets remotely within 30 minutes - including a self-service portal.
Helpdesk & User Support
A central single point of contact resolves 80% of all tickets remotely within 30 minutes - including a self-service portal.
Lifecycle, Patch & Asset Management
Automated updates, license tracking, and forecasts for device renewal significantly reduce your operating costs.
Lifecycle, Patch & Asset Management
Automated updates, license tracking, and forecasts for device renewal significantly reduce your operating costs.
Lifecycle, Patch & Asset Management
Automated updates, license tracking, and forecasts for device renewal significantly reduce your operating costs.
Why Managed Services - and what happens without them?
With DIVINT as your partner, you benefit from clear added values. Without proactive management, however, typical risks threaten:
With DIVINT Managed Services
Benefits
Relief for your IT team
Planned fixed costs instead of budget surprises
24/7 monitoring & response times under 30 minutes
Highest security standards (ISO 27001, BSI-C5)
Rapid scalability in growth or projects
Direct access to certified experts
Without proactive management
Disadvantages
Resource allocation through routine tasks
Unpredictable emergency and failure costs
Increased cyber risk due to delayed patches
Longer downtime without 24/7 monitoring
Investment backlog in new technology
Challenging recruitment and retention of personnel
Frequently Asked Questions
What exactly are managed services?
These are ongoing, proactive IT services that DIVINT provides as an external managed service provider based on a clearly defined service level agreement.
What exactly are managed services?
These are ongoing, proactive IT services that DIVINT provides as an external managed service provider based on a clearly defined service level agreement.
For which company sizes are Managed Services suitable?
Our modular packages scale from a 25-employee startup to medium-sized businesses with multiple locations.
For which company sizes are Managed Services suitable?
Our modular packages scale from a 25-employee startup to medium-sized businesses with multiple locations.
How does the conversion proceed?
After a non-binding assessment, we will create a migration and onboarding plan that will be implemented step by step - without any interruption to production.
How does the conversion proceed?
After a non-binding assessment, we will create a migration and onboarding plan that will be implemented step by step - without any interruption to production.
Will our internal IT remain involved?
Yes. Your IT department maintains control over strategic decisions while routine and specialized tasks are outsourced to DIVINT.
Will our internal IT remain involved?
Yes. Your IT department maintains control over strategic decisions while routine and specialized tasks are outsourced to DIVINT.
Is our data stored in Germany?
We operate all primary systems in redundant data centers - in compliance with the GDPR and German data protection law.
Is our data stored in Germany?
We operate all primary systems in redundant data centers - in compliance with the GDPR and German data protection law.
How transparent are the costs?
You pay a fixed monthly amount per service module plus optional, usage-based resources. No hidden fees.
How transparent are the costs?
You pay a fixed monthly amount per service module plus optional, usage-based resources. No hidden fees.
What contract durations are there?
We offer flexible terms starting from twelve months. Larger projects or CAPEX investments can be combined with longer terms.
What contract durations are there?
We offer flexible terms starting from twelve months. Larger projects or CAPEX investments can be combined with longer terms.
How quickly do we receive support?
Our helpdesk is available 24/7. The initial response time is a maximum of 30 minutes; Criticality-A tickets are tracked until resolution.
How quickly do we receive support?
Our helpdesk is available 24/7. The initial response time is a maximum of 30 minutes; Criticality-A tickets are tracked until resolution.
Thang Nguyen
CEO, DIVINT
In a complimentary consultation, discover how Fabric can transform your business
Thang Nguyen
CEO, DIVINT
In a complimentary consultation, discover how Fabric can transform your business
Thang Nguyen
CEO, DIVINT
In a complimentary consultation, discover how Fabric can transform your business