Services
Your advantages
Why IT Support – and What Happens Without It?
With DIVINT as your partner, you benefit from clear advantages. Without IT support, however, typical risks loom:
Benefits
Noticeably fewer downtimes due to prompt troubleshooting
Higher productivity thanks to stable systems and clear SLAs
Enhanced security levels through updates, patches, and standards
Predictable IT costs through packages/retainers instead of ad-hoc engagements
Happier users through short response times and clear communication
Documented processes and compliance-capable evidence
Without structured IT support
Disadvantages
Frequent interruptions and production stoppages
Cost explosion due to unexpected emergency operations
Security vulnerabilities due to outdated systems and shadow IT
Frustration in teams due to long waiting times and lack of transparency
Data losses due to unverified backups
Lack of traceability in audits
FAQ